Refund policy

Shipping Scope

Please note that Auvarna currently accepts and fulfills domestic orders only. 

Cancellation Policy

We want you to be completely satisfied with your purchase. If you change your mind and wish to cancel your order, please notify us as soon as possible. 

• Timeframe: Cancellation requests must be submitted via email within 12 hours of placing your order. 

• How to Cancel: Send your request directly to aavkweaves@gmail.com. We will make every effort to accommodate your request if the order has not yet been processed. 

• Refunds: Once your cancellation is confirmed, refunds will be issued to your original payment method within 5–7 business days. 

 Policy

Because our pieces are carefully crafted, we only accept returns in the rare event of a manufacturing defect. 

1. Eligibility Requirements
To qualify for a return, your item must meet the following criteria: 

• It must be completely unused, unworn, and in the same condition that you received it. 

• It must include all original packaging. 

• The product tags must remain fully intact and untampered with. 

2. How to Initiate a Return
If you receive a damaged or defective item, you must report it within 2 days of delivery: 

• Email our team at aavkweaves@gmail.com. 

• Required Documentation: You must include your invoice, clear photographs of the defect, and a continuous package-unboxing video showing the damage upon opening. 

3. Approval & Processing
Please note that the final decision to accept or decline a return rests solely with the Auvarna Team. Upon receiving your email, we will review your documentation and contact you with the next steps.